Orders are typically sent out within 5-7 business days. During holidays or special sales events (Mid Year Sale, Black Friday Sale, etc.), that timeframe will be substantially longer. We will announce it if that is the case.
We ship via USPS to all locations. Shipping is calculated at checkout.
We are pleased to offer FREE Economy Shipping via USPS Media Mail for US orders over $80*. Free shipping is provided to Canadian customers that place an order for over $130*. A reduced flat fee** is also provided to our International customers who spend over $150* in an order. If you do not want your order shipped via Media Mail, you can select the paid shipping option and it will be sent in a more expedited fashion.
*The Free Shipping tiers are raised at every Mid Year Sale and Black Friday Sale.
**FOR INTERNATIONAL CUSTOMER: As of November 25th 2022, Severin Films will NO LONGER offer Free International Shipping. We apologize for this inconvenience. International Customers will be charged the normal rates until they reach the $150 USD mark, where they will be charged a flat fee of $25 USD for shipping. For Black Friday or Mid Year Sales, the $25 flat shipping fee will appear as an option on international orders of $200 and up.
For RETURNED International Orders, if the mistake was on our end, we will happily re-ship out your order. If the mistake was on the customer’s/customs end, we will ask that you pay again to re-ship your order. If an International customer wants any kind of refund on a shipped item, you will receive a refund on the item(s) itself, but NOT the shipping costs.
Once your order has shipped, you will receive a shipping notification from our shipping software that will allow you to track your package. Please allow 24-48 hours for the tracking information to appear in the USPS system. Please ensure you list your email correctly in your order to guarantee receipt of tracking number.
Please note that we will ship to the address entered at checkout. If the address is incorrect, or the package is otherwise returned to us, you will be contacted via email and will have 72 hours to respond. You will be invoiced for shipping fees to have the order reshipped to a corrected address or you will be refunded the original purchase price minus the original shipping fees.